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9,005,313 results

Jake's Tech
IT Helpdesk Interview Questions and Answers (2026) – Get Hired With No Experience

This video covers the most common IT Helpdesk interview questions and answers, tailored for entry-level IT jobs, service desk ...

4:33
IT Helpdesk Interview Questions and Answers (2026) – Get Hired With No Experience

31,450 views

6 months ago

Kevtech IT Support
IT:Entry Level Helpdesk (Tips and Tricks Level 1)

... for New People In Tech: https://www.youtube.com/playlist?list=PLdh13bXVc6-kPJnDsiUUtzPTByYk3jmZM IT Helpdesk/Support ...

11:25
IT:Entry Level Helpdesk (Tips and Tricks Level 1)

232,107 views

5 years ago

Jake's Tech
Helpdesk to Sysadmin - 3 Things You Must Learn First

Trying to break out of helpdesk and into a sysadmin role? I've been there. In this video, I break down the 3 essential skills that ...

7:19
Helpdesk to Sysadmin - 3 Things You Must Learn First

19,593 views

6 months ago

Jake's Tech
A Realistic Day in the Life Working in IT

In this video, I take you through a typical day as a Tier 1 IT Support Engineer, showcasing the real-life tickets I handle on a daily ...

9:34
A Realistic Day in the Life Working in IT

45,416 views

1 year ago

202Wink Productions
I.T Help Desk : What To Expect On Your First Day

What to expect in your first day as I.T Instagram @202winkproductions.

9:10
I.T Help Desk : What To Expect On Your First Day

409,069 views

4 years ago

Shane Hummus
How Anyone Can Learn IT Support (Beginner Roadmap)

The Ultimate Learning Resources Tracker: https://go.thecontentgrowthengine.com/ytlm-08-23-2025 ✓ Course Careers Online ...

12:21
How Anyone Can Learn IT Support (Beginner Roadmap)

17,249 views

5 months ago

East Charmer
THINGS YOU SHOULD KNOW AND LEARN when starting in IT Support (Entry Level responsibilities)

itsupport #entryleveljobs #itspecialists #itsupportservices Hello everyone! In this video, I'll be sharing the important concepts and ...

10:40
THINGS YOU SHOULD KNOW AND LEARN when starting in IT Support (Entry Level responsibilities)

91,566 views

1 year ago

Virtually Simone
How I Got My First Help Desk Job with ZERO EXPERIENCE

No IT degree? No problem. When I first started I couldn't even tell you what a router was. Now I am working tier one help desk.

10:48
How I Got My First Help Desk Job with ZERO EXPERIENCE

6,109 views

8 months ago

BigBroTECH
How To Get A Help Desk Job With No Experience In 2026

The link below is to the IT course that saved my life and helped me launch a successful career in tech. I highly recommend it if ...

14:13
How To Get A Help Desk Job With No Experience In 2026

50,905 views

1 year ago

NetworkChuck
host your own HelpDesk

In this video, NetworkChuck demonstrates how to self-host your own help desk, complete with ticketing software that can mandate ...

10:34
host your own HelpDesk

323,952 views

2 years ago

JamesyTech
FASTEST Way to Learn IT Help Desk and ACTUALLY Get a Job

In today's video, I'll go over how to get into IT fast. More specifically the IT Help Desk field. This video will go over a few of the ...

6:46
FASTEST Way to Learn IT Help Desk and ACTUALLY Get a Job

3,313 views

1 year ago

IT Career Questions
Top 5 Troubleshooting Steps in I.T. - Information Technology

Today we're going over the top 5 steps of troubleshooting in I.T. The five R's are the steps you should always consider. Check out ...

4:46
Top 5 Troubleshooting Steps in I.T. - Information Technology

122,452 views

7 years ago

CareerVidz
IT HELP DESK Interview Questions & Answers! (How to PASS an IT HELP DESK SUPPORT Job Interview!)

IT HELP DESK Interview Questions & Answers! (How to PASS an IT HELP DESK SUPPORT Job Interview!) By Richard McMunn ...

16:31
IT HELP DESK Interview Questions & Answers! (How to PASS an IT HELP DESK SUPPORT Job Interview!)

81,502 views

2 years ago

TechNgo
How to land your FIRST IT Help Desk Job (step-by-step guide)

Hello there! In this video, I explain how YOU can get into your FIRST IT Help Desk job! Here are some key points: • What 3 criteria ...

12:01
How to land your FIRST IT Help Desk Job (step-by-step guide)

27,718 views

2 years ago

TechWithTerrence
What Help Desk Jobs Actually Do (It’s Not What You Think)

If you're thinking about starting a career in IT — or you just landed your first help desk job — this video is for YOU. In this episode ...

7:36
What Help Desk Jobs Actually Do (It’s Not What You Think)

22,566 views

6 months ago

FreeScout Helpdesk
5 Best Open Source Helpdesk Systems (FREE)

Top free open source ticketing systems: https://freescout.net/blog/open-source-helpdesk-system/

8:01
5 Best Open Source Helpdesk Systems (FREE)

38,483 views

3 years ago

Text
How does HelpDesk work? | HelpDesk Demo

Try HelpDesk for free https://bit.ly/4iAE22A Subscribe ➡ https://bit.ly/LiveChat-Subscribe HelpDesk: Streamline Your ...

7:46
How does HelpDesk work? | HelpDesk Demo

1,601 views

10 months ago

cobuman
Help Desk Tier1 Active Directory User Account Unlock and reset password

Help Desk Tier1 Active Directory User Account Unlock and reset password. Call Handling Video: https://youtu.be/UualAX3MXIk ...

7:39
Help Desk Tier1 Active Directory User Account Unlock and reset password

227,699 views

5 years ago

SAASWITHSERVICENOW
What is IT Service Desk | Service Desk | IT Service Desk | IT HelpDesk

What is IT Service Desk IT ServiceNow is the point of contact where users can raise IT Queries , request help and receive IT ...

11:21
What is IT Service Desk | Service Desk | IT Service Desk | IT HelpDesk

54,165 views

3 years ago

cobuman
Help Desk Tutorial, Configuring BlueJeans for Meetings, Jira Service Desk Ticketing System

Free Tech Support Courses Help Desk Tutorial, Configuring BlueJeans for Meetings, Jira Service Desk Ticketing System. Join this ...

12:04
Help Desk Tutorial, Configuring BlueJeans for Meetings, Jira Service Desk Ticketing System

1,071 views

4 years ago