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162,655 results

Jacob Rudge
✏️ Customer Experience Design: What Is It & Why Care? ✏️

Customer Experience Design: What Is It & Why Care? ✏️ The Art of Understanding: Customer Experience Design is about ...

2:11
✏️ Customer Experience Design: What Is It & Why Care? ✏️

1,750 views

2 years ago

suburbanwill
Working in Customer Service Sucks

pls be nice to ppl who work in customer service Twitter: @ _suburbanwill #advice #commentary #anime #funny #customer ...

7:45
Working in Customer Service Sucks

95,400 views

1 year ago

Breaking the Blueprint | Customer Loyalty
The Truth About Customer Experience vs  Efficiency | #CX #Business

Six episodes. Six months. One big reflection. Episode 7 of Breaking the Blueprint is now live. Vinay and Iqbal explore the brutal ...

0:48
The Truth About Customer Experience vs Efficiency | #CX #Business

927 views

5 months ago

GoDaddy
3 Tips for a Successful Customer Experience | News & Trends

PayPal executive describes how brand personalization impacts the customer experience for small business success. Subscribe to ...

3:21
3 Tips for a Successful Customer Experience | News & Trends

1,368 views

4 years ago

Service Design Show
Service Blueprint vs. Customer Journey Map - what is the difference?

Is there a real difference between a Customer Journey Map and a Service Blueprint? Yes, there is! It seems as if the terms ...

4:57
Service Blueprint vs. Customer Journey Map - what is the difference?

14,657 views

6 years ago

AxiomPrint Inc
The Power of Excellent Customer Service: An Animated Journey

Whether you're looking to promote your business, educate your audience, or simply turn your ideas into tangible items, the ...

0:16
The Power of Excellent Customer Service: An Animated Journey

5,637 views

2 years ago

Provide Support Live Chat
8 ways to say no to customers with examples

In fact, this is one of the most unpleasant parts of customer service workflow. Dealing with negative news requires specific skills ...

8:54
8 ways to say no to customers with examples

98,228 views

5 years ago

TSIA (Technology & Services Industry Association)
The Dream Customer Experience: Agents at Every Touchpoint | TSIA World ENVISION 2025

Hear from Jim Roth, President of Customer Success at @salesforce, on how AI agents are transforming customer and employee ...

27:32
The Dream Customer Experience: Agents at Every Touchpoint | TSIA World ENVISION 2025

690 views

4 months ago

Slush
#22 Revolutionizing Customer Experience For Growth | Anastasia Zdoroviak | Slush 2023

In an era where customers expect nothing short of excellence, startups must rise to the occasion. Failing to meet these ...

26:28
#22 Revolutionizing Customer Experience For Growth | Anastasia Zdoroviak | Slush 2023

747 views

2 years ago

Emojot
Transform your business with Customer Experience Management (CXM)!

Transform your business with Customer Experience Management (CXM)! It's all about creating amazing interactions that keep ...

0:06
Transform your business with Customer Experience Management (CXM)!

557 views

2 years ago

WordPress
Why Your Customer Experience Probably Sucks – And How to Fix It

Your customer experience probably sucks right now. But you can fix it. Today, more than ever, customers want to find themselves ...

49:24
Why Your Customer Experience Probably Sucks – And How to Fix It

26 views

2 years ago

The CX & Culture Connection Podcast
Customer Experience in Retail is like Theater

Lights, camera, CX action! Michael Fulvio, Snipes' CX Director, shares how the stage skills of collaboration and listening turn retail ...

0:42
Customer Experience in Retail is like Theater

168 views

1 year ago

Gym Launch
You Should Be OBSESSED With Your Client Experience #shorts

You Should Be OBSESSED With Your Client's Experience #shorts #gymowner #gymownersrule #fitbiz #fitnessbusiness.

0:26
You Should Be OBSESSED With Your Client Experience #shorts

967 views

2 years ago

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Genesys
Beyond bots: How AI agents will transform customer experience

Join this Level Up Live event where we discuss the biggest trends and challenges facing customer experience. We're welcoming ...

9:09
Beyond bots: How AI agents will transform customer experience

295 views

4 months ago

Genesys
AI and CX: How to redefine the future of customer experience

How is AI transforming customer experience (CX) and how can your business take advantage of it? In this video, we explore the ...

7:43
AI and CX: How to redefine the future of customer experience

363 views

1 month ago

Product School
#ProductCon NY '23: Revolutionizing the Customer Experience by AmEx VP of Product, Margaret Ryan

Subscribe here: https://prdct.school/2rCsYZD Check out upcoming events: http://prdct.school/LI_events Get customized ...

16:14
#ProductCon NY '23: Revolutionizing the Customer Experience by AmEx VP of Product, Margaret Ryan

732 views

2 years ago

Gallen Lam
The Missing Link In Customer Experience That No One Ever Tells You #shorts

Want to watch more of these videos? CLICK BELOW TO SUBSCRIBE NOW ...

0:54
The Missing Link In Customer Experience That No One Ever Tells You #shorts

107 views

2 years ago

Breaking the Blueprint | Customer Loyalty
The Real Meaning of Customer Experience | #CX #Business

Six episodes. Six months. One big reflection. Episode 7 of Breaking the Blueprint is now live. Vinay and Iqbal explore the brutal ...

0:33
The Real Meaning of Customer Experience | #CX #Business

867 views

5 months ago

Sullivan & Stanley
The Customer Experience Podcast | Customer Experience is not a Waste with Kate Birtles from Biffa

In the final episode of the Customer Experience podcast, Emma chats with Kate Birtles from Biffa. Whilst almost everyone won't ...

46:10
The Customer Experience Podcast | Customer Experience is not a Waste with Kate Birtles from Biffa

236 views

3 years ago

The Leadership Cafe
Why are you really trying to improve your customer experience?

Why are you really trying to improve your customer experience? You need to know your goals and your motives. No offense, but if ...

0:56
Why are you really trying to improve your customer experience?

21 views

3 years ago

DxTalks Leading podcast in UAE by Rudy Shoushany
Interview with 🎤Raluca Berchiu (Customer experience CX strategy & transformation).

Today we are connected more than ever, Digital transformation has gone to all places, all industries are touched. The big ...

11:33
Interview with 🎤Raluca Berchiu (Customer experience CX strategy & transformation).

4,017 views

4 years ago

Toyota of Greensboro
Toyota & The Customer Experience

It's safe to say we're kind of obsessed with all things @toyota and the customer experience. Questions? Our DMs are always ...

0:08
Toyota & The Customer Experience

9,265 views

1 year ago