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The Master Series
Reimagining Customer Service with Microsoft Contact Center & AI Agents

Today's contact centers faced growing pressure from rising customer expectations, fragmented channels, long wait times, and ...

53:17
Reimagining Customer Service with Microsoft Contact Center & AI Agents

0 views

5 days ago

FanThreeSixty
How the New York Cosmos are using an Integrated Product Suite

Greg Heroy, Director of Ticketing at the New York Cosmos, shares how this iconic club is restoring its fanbase by placing the Fan ...

12:38
How the New York Cosmos are using an Integrated Product Suite

12 views

5 days ago